Pioneers

Terms and conditions

General Conditions: Program is valid for new reservations for stays during July 3st, 2023 to April 30th, 2024. Does not apply for our Peak Season, (from December 21st, 2023 to January 4th, 2024). Rates per person, per program expressed in American Dollars (USD) do not include VAT and are free of taxes by Decree-Law 825 Art. 12, for foreigners only, non-residents in Chile, paying in dollars and presenting passport and immigration card upon check-in. Rates in Chilean Pesos (CLP) are subject to variation according to the value of the dollar on the day of the booking. VAT is not included. Check-in: 3:00 pm. Check-out: 12:00 pm. Early Check-in and Late Check out are upon availability and with additional charge. The Singular Patagonia is a non-smoking hotel in all its facilities and vehicles by Decree-law 20.660. A USD $500 fine will be applied in case of non-compliance. Program Conditions: Program subject to availability. Meals included must be consumed at The Singular Restaurant and Bar during their regular hours of operation. Restaurant Asador requires prior reser-vation by contacting anfitrionapat@thesingular.com. Daily excursions must be selected from The Singular Expeditions Menu available upon arrival at the hotel. The Fly Fishing excursion is included. The Fjord and Glacier Navigation excursion is included in shared service. The excursions depend on the projection of weather conditions, so they must be reserved and confirmed during the stay. The included massages are 1 per person, per program and require prior reservation by contacting spapatagonia@thesingular.com. Subject to availability at the time of reservation. Use of the facilities at The Singular SPA include heated pool, sauna and steam bath and may be used during regular operating hours. Massages and treatments are available at an additional cost, require prior reservation and are subject to availability. Transfers are included in private service and will be coordinated according to the check-in and check-out times of the guests. Reservations must be made in advance by contacting traficopatagonia@ thesingular.com. Reservation policies: All reservations are prepaid and 100% of the payment will be required up to 60 days prior to arrival at the hotel. Cancellation and/or Modification Policies: Cancellation and/or modifications made up to 60 days prior to the arrival will have the option to reschedule or cancel their stay without penalty.  Cancellation and/or modifications made between 59 and 45 days prior to the arrival will have a penalty of 30% of the total stay.  Cancellation and/or modifications made between 44 and 30 days prior to the arrival will have a penalty of 50% of the total stay.  Cancellation and/or modifications made between 29 and 10 days prior to the arrival will have a penalty of 75% of the total stay. Cancellation and/or modifications made between 9 and 0 days prior to the arrival will have a penalty of 100% of the total stay. Modifications and/or cancellations will be subject to availability at the time of booking. Modification changes to a season with higher/ lower rates will incur in a rate adjustment. Only one modification per reservation will be allowed, and reservation must be made under the same name as the original booking.